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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Antonio Pickenpack

April 28, 2025

5  out of  5
rating by Antonio Pickenpack
"State Farm customer support is outstanding. My local office of Dawn Johnson is exceedingly professional, and attentive to the customer."
We responded:
"Thank you, Antonio! We pride ourselves on customer service! Thank you for entrusting us with your insurance and financial services, we are proud to be your good neighbor! "
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Lorielle Turner

April 25, 2025

5  out of  5
rating by Lorielle Turner
"I've been working with Bell State Farm for years now and these are the hardest working women on Stony Island! One of the team members, Rakia Purnell, is ALWAYS willing to listen to my concerns, help me understand what's happening with my account, and follows to when she says she will. Very professional, accountable, and pleasant. Try the Bell State Farm office- they're great!"
We responded:
"Thank you for your kind words, Lorielle! We’re proud to have dedicated team members like Rakia who truly care about our clients. Your loyalty means a lot to us, and we look forward to continuing to serve you!"
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Elice Smith-Mitchell

April 25, 2025

5  out of  5
rating by Elice Smith-Mitchell
"Rakia is the best agent she makes every interaction count. Even the small ones. Her customer service skills are exceptional. Thank you for always going the extra mile for me."
We responded:
"Thank you for your kind words, Elice! We’re so glad to hear that Rakia consistently goes the extra mile for you. Exceptional customer service is what we strive for, and your feedback truly motivates us!"
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Kylan Mitchell

April 23, 2025

5  out of  5
rating by Kylan Mitchell
"Excellent customer service Rakia is thorough in explaining information and good at answering any questions she's able to answer, also good at reaching out to you if needed to be informed of anything she will get back to you with the answers."
We responded:
"Thank you for your wonderful feedback, Kylan! We’re glad to hear that Rakia provided you with excellent service and support. We’ll be sure to pass along your compliments. If you need anything else, feel free to reach out!"
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Latonia Coleman

April 22, 2025

5  out of  5
rating by Latonia Coleman
"All I can say is......WOW!!!! Tamara was a pleasure to work with and talk to. She was able to answer all of my questions and get me the coverage that best suited my situation. I will continue to work with her and do business with this location."
We responded:
"Thank you for your amazing feedback, Latonia! We're delighted to hear that Tamara provided you with such a positive experience. We appreciate your trust in us and look forward to continuing to assist you!"
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Terrica Campbell

April 9, 2025

5  out of  5
rating by Terrica Campbell
"Mrs. Dwan Johnson-Bell Excellent Agent that does quality work and takes care the needs Of the clients always very helpful in providing the services that is needed and was very supportive, productive and professional I solutes her for a high rating ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Terrica!! We are grateful for customers like you! Don't hesitate to reach out to us for any help with your insurance needs! "
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Brenda Pelts

April 4, 2025

5  out of  5
rating by Brenda Pelts
"Bell State Farm is the best when it comes to providing services and their customer service is top notch. I have Auto and Home insurance with Dwan Johnson- Bell 🔔 State Farm. I have been with this team of talented individual's for 7 years. Very professional, intentional listeners, detailed and helpful. Very thoughtful, caring, respectful and I appreciate how much they value me as a costumer. I love the energy and the atmosphere. I feel honored to have a team that takes care of my needs for me and my family. I'm in Great hands. Come ring her Bell 🔔 it's worth it. Thank You for being a Great Agent."
We responded:
"Thank you so much for your kind words, Brenda! We're thrilled to hear that you’ve had such a positive experience with our team over the past seven years. Your satisfaction is our top priority, and we’re grateful to have you as part of the Bell State Farm family. If you need anything in the future, don’t hesitate to reach out!"
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otis heard

April 3, 2025

5  out of  5
rating by otis heard
"Overall a great place and the staff is very helpful"
We responded:
"Thank you, Otis! We are proud to be your good neighbor!"
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Seven 10 Group LLC

March 19, 2025

5  out of  5
rating by Seven 10 Group LLC
"I’ve had a lot of agents, but Bell State Farm has been by far the best… My contact there Tamara is always on point with getting me the best rates and getting back to me timley when I have a question. Thank you for making getting multiple policies so easy and hassle free. Carla B"
We responded:
"Thank you so much for your wonderful review, Carla! We’re thrilled to hear that you’ve had such a positive experience with Tamara and our team at Bell State Farm. Providing excellent service and hassle-free solutions is our top priority, and it’s great to know we hit the mark for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you for years to come!"
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Lani Moore

February 26, 2025

5  out of  5
rating by Lani Moore
"Ms. Moore is great help when answering my questions, and returns my phone calls, within a day. I highly recommend Ms. Moore to serve all your needs regarding State Farm Insurance."
We responded:
"Thank you so much, Lani! We're thrilled to hear that Ms. Moore has been able to assist you effectively and that you've had a positive experience with her service. Your recommendation means a lot to us, and we're here to help with any of your State Farm Insurance needs. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Maine Jackson

February 22, 2025

5  out of  5
rating by Maine Jackson
"I really appreciate the help Arlesia Moore. Definitely top tier investigate to help me figure out the problem and helped me get to the bottom of my issues thank you very much"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Arlesia was able to help you resolve your issues. We’re proud to have such dedicated team members, and we appreciate you taking the time to share your experience. If you need anything else, don’t hesitate to reach out!"
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Ashley Janai’

February 21, 2025

5  out of  5
rating by Ashley Janai’
"My experience at Dwan Johnson-Bell is incredible, the staff is very helpful and knowledgeable and I would recommend anyone who’s looking for Auto/Life Insurance to contact Dwan Johnson-Bell State Farm!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an incredible experience with our team. Your recommendation means the world to us, and we’re here to help anyone looking for Auto or Life Insurance. We look forward to assisting you again in the future!"
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Taron Dabney

February 8, 2025

5  out of  5
rating by Taron Dabney
"Arlesia Moore goes over and beyond. She is extremely kind, thoughtful and knowledgeable. If you are looking for Home, Auto or life insurance, please give her a call. She has been my representative for the last 4yrs and I am pleased with her service!!!!!"
We responded:
"We’re honored by your positive feedback, Taron! We look forward to continuing to provide you with great service! If there is anything else Arlesia or we can do for your insurance needs, just let us know!"
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jermaine billups

February 4, 2025

5  out of  5
rating by jermaine billups
"I had a great experience with Nikole Davis. She answered all my questions and was very professional. Thanks again!"
We responded:
"Thank you for the wonderful feedback! We're so glad to hear that Nikole was able to help you. We appreciate your support and look forward to seeing you again!"
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Janice Bolling

January 24, 2025

5  out of  5
rating by Janice Bolling
"My representative Nicole She was personable, professional, patient and knowledgeable. My auto policy was perfect. Great job Nicole."
We responded:
"Thanks for the awesome review! We’re so happy to hear Nicole took great care of you. 🚗😊"
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Lilibeth Pacheco

January 15, 2025

5  out of  5
rating by Lilibeth Pacheco
"Muy buena asesoría con atención al cliente de parte de Paola Forero que me ayudó a aclarar explicando bien a detalle dudas y preguntas, muy educada y paciente."
We responded:
""¡Muchas gracias por tu comentario! Nos alegra que te haya brindado una excelente atención. Tu reconocimiento significa mucho para nosotros. ¡Esperamos verte pronto!""
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Jasmine Teague

January 7, 2025

5  out of  5
rating by Jasmine Teague
"Thanks Nikole. I will be starting my policy with you guys soon thanks to your help."
We responded:
"We're thrilled to hear that Nikole was able to assist you. We look forward to having you on board and are here for any questions you may have as you start your policy. Welcome to the family!""
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Fajr Rasul-Allen

December 20, 2024

5  out of  5
rating by Fajr Rasul-Allen
"Couldn’t be happier with the service our family receives from Dwan and her office. Friendly, personal, and knowledgable every time."
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Melody Robinson sharell52

December 20, 2024

5  out of  5
rating by Melody Robinson sharell52
"Very pleasant, listen to my need and recommended the best coverage fit just for me .. in price & coverage very please .. she was wonderful like a breath of fresh air.."
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Lo S

December 12, 2024

5  out of  5
rating by Lo S
"Nikole was the absolute best! Please google your local State Farm offices for the best rate possible! But hands down Nikole was the best representative I’ve worked with in a long time. She was extremely helpful and knowledgeable and I highly recommend working with her!"
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Annette Reddix

November 22, 2024

5  out of  5
rating by Annette Reddix
"Tamara Bean was professional and knowledgeable, taking the time to explain my options in detail and answering all my questions. Thanks to her expertise, I now have car insurance for me and my daughter and rental insurance that fits my budget truly appreciate her I highly recommend State Farm Insurance Thank you so much Tamara 🥰🙏🏾"
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Shaena Flanagan

October 2, 2024

5  out of  5
rating by Shaena Flanagan
"I had an amazing experience working with Dwan Bell at State Farm! From the moment I walked in, I was greeted warmly and felt valued as a customer. She took the time to explain all of my insurance options in a way that was easy to understand and made sure I was getting the best coverage for my needs. The customer service was outstanding—every question I had was answered promptly, and Dwan was always just a phone call away when I needed assistance. It’s clear that she truly cares about her clients and goes above and beyond to ensure everything is handled smoothly.I highly recommend Dwan and the team at State Farm for anyone looking for top-notch service and personalized attention. A true pleasure to work with!"
We responded:
"Shaena thank you for such a heartfelt review! We are happy to hear that your experience has been good. Thank you for trusting us with all of your family's insurance needs. "
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Amy

September 20, 2024

5  out of  5
rating by Amy
"Ringmybellagent and have been nothing short of amazing. Whether I stop by the office and ring the bell or call in with a question or update, the team has answered ever question thoroughly and in a timely matter."
We responded:
"Amy we appreciate your business over the years and thank you for this five-star review!"
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Jarod Jackson

September 19, 2024

5  out of  5
rating by Jarod Jackson
"Dwan and her team are great people to work with! They have taken good care of me as a customer and provide great advice. I have purchased homeowners insurance and life insurance and very satisfied with services! Great company. Great service."
We responded:
"Thank you so much for this awesome review! We are happy to serve you and your family for home and life insurance. "
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Metasha Young

September 9, 2024

5  out of  5
rating by Metasha Young
"They provide excellent customer service and are quick to address any issues or concerns."
We responded:
"Metasha thank you for trusting us to take care of your insurance needs. It's our goal to always move quickly to assist. "